Returns and Exchanges

Request a return or exchange for your order

Our return and exchange policy

Committed to the highest quality

At High Altitude Apparel, we are driven to provide the highest quality products with the best customer care. We do not settle for just “customer satisfaction”; we strive for customer appreciation. If you are not 100% happy with your product, we want to hear about it!

Returns

  • Orders may be returned for a full refund within 30 days or purchase. Customer is responsible for return shipping.
  • If any product arrives to the customer damaged, it may be returned for a full refund. 

Exchanges

  • Customers may exchange a item for a new size within 30 days of purchase (if it is in stock). The original item must be returned to High Altitude Apparel untamptered.
  • Customer is responsible for return shipping of the original item. 
  • If any product arrives to the customer damaged, it may be exchanged for the same product. High Altitude Apparel will take responsibility for shipping the replacement item.

Request a return or exchange for your order

Request a return/exchange

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Get in touch

If you have an issue with your order, don’t hesitate to get in touch with us. Use the form or contact us below:

Phone: (303) 305-1999

Email: info@highaltitudeapparel.com

Business Hours: Monday-Friday: 9:00am – 5pm MST

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